This week’s Do Better Business looks at cost-to-serve, price architecture and how businesses can make sure their pricing reflects the value and complexity built into what they actually deliver.

Toby White explains Know Your Agent, agentic commerce and how businesses can prepare as AI assistants begin booking, buying and acting for customers.

Nutritional coach and therapist MJ Feeke shares practical ways to support steadier energy, concentration and mood through a busy working day.

How can businesses tell whether workplace training actually works? Explore practical ways to connect learning, behaviour and measurable performance.

Using AI to write a quicker email is useful. The bigger gains are appearing deeper inside businesses, where AI can shorten decisions, organise company knowledge and redesign slow workflows. We look at how SMEs can move from experimentation to measurable operational advantage, starting with one process worth improving.

For many SMEs, the success of the business has been built on the expertise, relationships and commitment of its owner. This entrepreneurial approach has been instrumental in the growth of many of Gibraltar's successful businesses. However, as organisations develop, dependence on a single individual can become a strategic risk.

We’re excited to announce the launch of the BizEd Management Online Course, a new CPD programme designed to help you strengthen your leadership, sharpen your strategy and grow your business. Delivered in partnership with the University of the West of England (UWE Bristol), this course brings UK-recognised expertise, combining academic excellence with practical, real-world insights you can apply immediately.

The Gibraltar Federation of Small Businesses (GFSB) has announced the launch of its new BizEd Management Online Course, a professional development programme designed to equip local entrepreneurs, managers and business owners with practical, real-world business skills.

We explained prediction markets earlier this year when Gibraltar first moved into the sector. Now the idea has a local address. WagerWire has opened its global headquarters at the World Trade Centre, initially employing four people and expecting to grow. The launch provides a concrete example of Gibraltar’s regulatory and international outreach translating into new business activity on the Rock

Running a business is never easy. Leading one in Gibraltar brings extra layers of complexity. Local leaders often balance ambition with uncertainty, and growth with constant change. Even with the promise of a new UK-EU Treaty on the horizon, business owners are still being tested. 2025 has seen confidence returning, but many business leaders are still navigating a climate of pressure, shifting expectations and growing responsibilities. Decision fatigue is real. For many leaders, the weight of having to get everything right while keeping the business moving can feel heavy.