Lines
Lines

Where You Place Your Attention Matters

The Treaty between the EU and the UK over Gibraltar is finally giving us some clarity, and yet, it also reminds us just how much sits outside our control. The finer details will take months to surface. Political tides may shift. Promises will be tested by practicalities. The uncertainty isn’t gone, it has simply changed form.

As business owners, it’s tempting to fixate on these big developments. They feel important; and they are. But they’re also largely outside our control. And spending too much time ruminating on them can quietly drain us and become all consuming.

Because it’s not just border politics. Every day, we face issues beyond our reach: new legislation, competitor actions, market trends, customer behaviour, staff turnover, illness, family responsibilities, global events. All of it lives in what Stephen Covey calls the Circle of Concern – things we care about, but cannot directly change.

The more we fixate on them, the more frustration can grow. Not because we’re weak or negative, but because our minds are wired to search for control. The problem is when we look for it in the wrong places.

Understanding the Three Circles

Stephen Covey’s Circles of Concern and Influence offer a helpful frame. A third circle – Control – is often added to make the distinction even clearer:

The Circle of Concern includes everything we care about but can’t directly affect: economic conditions, government policy, the past, how others behave and react, even the weather. Trying to control this circle leads to frustration, worry, and often, paralysis.
The Circle of Influence includes the things we can affect indirectly: our business relationships, reputation, team culture, supplier networks, client loyalty. These take time to build but can be shaped through our actions.
The Circle of Control is the smallest circle, but most powerful: how we lead, how we respond, the standards we hold, the decisions we make, the effort we bring, how we spend our time, where we place our attention.

When we focus on what we control and influence, we build momentum. When we dwell in what we can’t control, we lose energy. Over time, our sense of agency shrinks – and so does our resilience.

“Proactive people focus their efforts in the Circle of Influence. The nature of their energy is positive, enlarging, and magnifying.”
Reactive people, Covey warned, “focus their efforts in the Circle of Concern… Their focus results in blaming and accusing attitudes and increased feelings of victimisation.”

Before reading on, take a moment to reflect:

Do you naturally lean towards a particular circle in the model above? How does that serve you?
What is in your Circle of Control right now?
What is occupying you in your Circle of Concern that you can let go of?

What Starts Small Can Grow

A powerful insight for business leaders is this: action within your Circle of Control can ripple outward. The choices you make – how you communicate, how you treat people, how you invest your time – affect not only you, but your team, your clients, and the wider business environment you operate in.

Consistently showing up well in your Circle of Control builds credibility, trust, and influence. And that influence, over time, allows you to shape more than you could before. It expands your Circle of Influence – and with it, sometimes, even your Circle of Control.

In practice, this might mean that by handling uncertainty with calm and clarity, your team begins to engage more proactively. Or that by resolving a customer issue with integrity, you rebuild trust that leads to new opportunities. Small acts compound, and quiet consistency earns influence.

So while it can feel narrow to focus only on what you control, that focus is anything but passive. It’s what creates the conditions for your leadership to grow.

Letting Go Isn’t Weakness, It’s Strength

Letting go of the Circle of Concern is not the same as ignoring it. It’s not about sticking your head in the sand or pretending everything is fine. It’s about consciously choosing not to spend your best energy and headspace where it won’t make a difference.

Many business owners are natural problem-solvers; analytical, focused, driven. These strengths can become liabilities if we keep trying to solve problems that aren’t solvable – at least, not by us, and not right now.

That’s when rumination creeps in:
What if the deal changes? What if my competitor undercuts me? What if my best staff member leaves?
 These are real concerns. But they only help us when they lead to productive action. Beyond that, they just deplete us.

Letting go takes discipline. But it frees you to reinvest that energy into something useful – your people, your priorities, your next move.

What This Looks Like in Practice

Start small. If something is keeping you awake at night, ask yourself:

Is this in my control?
Can I influence it?
Or do I simply care about it?

Then act accordingly. If it’s in your control, take action. If you can influence it, engage, explore, plan. If it’s only in your concern, acknowledge it, then let it be.

You don’t need to solve everything, But where you choose to place your attention? That’s leadership.

Lines
Small Lines

SHARE THIS

Lines

OTHER

If, like me, you spend more time than you should doom scrolling LinkedIn, you could be tempted into thinking no-one fails. LinkedIn has become a hyperbolic haven and a place to scream and shout about success. But what about failures - why aren’t we talking about them? In business, failure is inevitable. I mean it. Whether it's a product flop, a marketing misstep, or a company on the brink of collapse, every entrepreneur will face moments that test them. Yet, history has shown that these failures can often be the starting point for something extraordinary.

Forget everything you know about online shopping—eCommerce is evolving fast. While giants like Amazon and eBay once ruled, a new wave of platforms such as TikTok Shop, Shein, and Temu are reshaping the industry. But beneath the flashy deals and viral trends lies a growing conversation about sustainability, waste, and the hidden costs of convenience.

Finding time to sit down with a book can feel like a luxury sometimes. We seem to be pulled in all sorts of directions, yet many of us still want to learn and stay exposed to new ideas. Podcasts have filled part of that gap. They’re accessible, conversational and easy to consume while commuting or […]

One of the most dangerous things anyone can say in business is, "We've always done it this way." This phrase doesn't age well and puts businesses at risk. "We've always done it this way" can quickly look like "flogging a dead horse." This doesn't always mean that businesses need to change everything. Some things, like great service, never go out of fashion. But when sales start to slow down, it's always a good idea to consider taking a new approach. Rebranding a product, service, or entire enterprise can be part of this process. But rebranding should never be taken lightly.

Imposter syndrome is a psychological behaviour where individuals, including many high achievers, struggle with persistent feelings of self-doubt, inadequacy, or the fear of being exposed as a fraud. Despite their achievements, those experiencing imposter syndrome believe they are undeserving of their success or worry that they've misled others into overestimating their abilities.

When stakeholder conversations become difficult, most organisations focus on communication. Kerstin Andlaw argues the real issue runs deeper. It is not what we say, but how we stay in the relationship when pressure rises. In complex environments, the ability to work with tension, not avoid it, is what separates transactional engagement from true collaboration.

We’ve said it before and it’s only getting louder: AI is reshaping how businesses work. From chatbots and smart analytics to automated content and decision-making tools, AI is helping smaller firms punch well above their weight. But with that power comes responsibility. As AI use grows, so do the risks around data privacy, and under GDPR, getting it wrong can mean serious fines and lasting reputational damage.

If you’re looking to grow your business, expand your reach post Treaty or simply try something new, collaboration can be one of the most effective ways to do it. The key is approaching it with a bit of structure. And resisting the urge to say yes to everything just because someone seemed nice over a […]

If you’ve been dreaming of starting your own business, you’re not alone. Data from the UK’s Office for National Statistics (ONS) revealed that the annual number of companies registered is edging closer to the one million mark, that’s up by 75,000 in 2022 which itself was 30,000 higher than in 2021. Whether it's following a passion, aiming for financial independence, or breaking free from the 9-5 grind, every entrepreneurial journey begins with one crucial thing: a solid idea. But coming up with that perfect idea can be tough. This is where brainstorming comes in—it’s the creative springboard that can help you turn your business dreams into reality.

Welcome to the fifth edition of Thrive magazine. Too often the narrative around business focuses on success and, in my view, we forget to talk about failure. That’s why we lead this edition with EPIC FAILS by Katie Buller—because understanding what doesn’t work is just as important as what does.

Corporate Social Responsibility is no longer just for big companies. Small and medium-sized businesses are making a real impact through practical, authentic actions that reflect who they are. From supporting sport, culture and charities to rolling up sleeves for environmental projects, consistent CSR builds trust, loyalty and pride. When businesses show up for their community in meaningful ways, those efforts are noticed and often returned.

Whether you’re an ebook tapper or traditional page turner, there are thousands of books that can make you better at business. Áine Panter, Head of the School of Business at the University of Gibraltar has curated a list of must-reads that will inspire, inform, and equip you for success.

Eran Shay's journey is emblematic of the modern entrepreneur. A self-confessed ‘out-of-the-box’ thinker, he swapped a successful corporate career and a senior role at Deloitte to pursue his own projects and business opportunities.

Gibraltar has long been home to many international businesses. Gaming giants, UK-based insurance companies and far-flung fintech firms are all drawn here thanks to our strategic location and business-friendly environment. Carl Clavering moved his insurance business to Gibraltar, and it’s safe to say, it’s transformed his life. When I caught up with Carl, it was clear that his decision to relocate wasn't just about tax advantages or access to the UK market —it was about finding a place that felt like home, both for his business and his family.

You have a brilliant idea. You can picture the logo, the customers, maybe even the first sale. But without a clear plan for how to get there, the idea risks staying exactly that - an idea. Starting a business without a plan is like setting off on a trip with no map. You might eventually arrive somewhere, but it is unlikely to be where you hoped. A business plan is not just paperwork. When written with care, it is a roadmap that guides every decision, a pitch that wins support, and a source of confidence on the days when challenges mount.

Technology is having a major effect on every aspect of our lives, and the retail environment is not immune to these changes. Not only has online shopping revolutionised the way we think about buying and consuming, but it has also dramatically changed how we shop in physical stores.

In an increasingly digital work environment where we have more emails, WhatsApp messages & interruptions than ever before, many business leaders started looking at ways of alleviating the stress that comes with this increased workload. Relaxing the dress code and letting your team dress down and wear in more casual clothing is one way of doing this….Or is it?

Who doesn’t love a good office gossip? Hushed conversations by the coffee machine, knowing glances across the office, colleagues who "just thought you should know" – it’s all just harmless banter, right? Not quite. While gossip might seem like an inevitable part of office life, the reality is much less entertaining. Workplace backbiting can destroy trust, drain morale, and impact team productivity. Few people understand this better than Norwegian psychotherapist Glenn Rolfsen. With over two decades of experience in psychotherapy, Glenn has dedicated his career to helping businesses tackle workplace negativity head-on. His innovative "Gozzip" method has been transforming office cultures worldwide, earning him recognition at TEDx talks and WHO conferences.

Two decades is a long time for any business - with all the strife that businesses large and small have had to endure these past four years, it seems that anxiety among business owners has never been higher. I recently had the pleasure of chatting with Garren Thompson, co-owner and co-founder of Gibraltar hair & beauty salon Miss Shapes, based on Bishop Rapallo’s Ramp. As the business recently hit the 20-year milestone, we discussed the highs and lows of creating a successful salon in a saturated market, how he and his team created their new range of Miss Shapes branded Hair & Beauty products and how this will help build success for another 20 years.

Over the past few years, I’ve noticed the same logo cropping up more and more often. On coffee cups. On consultancy websites. In email signatures and pitch decks. The familiar B Corp badge, quietly signalling that a business is trying to do things differently. With our horizons widening post-treaty, could this globally-relevant badge could become a way of promoting your CSR values to an international market?