Clicks>Consumption>Consequences
Forget everything you know about online shopping; eCommerce is changing. New online retail brands like TikTok Shop, Shein, and Temu have seemingly sprung out of nowhere (China) and are shaking the ground beneath the feet of more familiar faces like eBay and Amazon. These new kids on the eCommerce block have set out their stalls primarily on our smartphones and harnessed the power of social influence and gamification to offer deals that look so good that you’d be crazy not to buy.
According to ChannelX, the UK-based eCommerce industry blog, Temu and Shein are flying between 4,000 to 5,000 tons of goods worldwide daily. That’s the equivalent of 100 Boeing 777 freight flights, carrying a lot of low-value impulse purchases and delivering them directly to our homes for less than the cost of a first-class stamp. While there are bargains to be found on these sites, it’s also fair to say there’s a lot of cheap rubbish and products destined for landfill faster than you can say ‘TikTok made me buy it’.
The good news is that conscious consumption is on the rise. Second-hand platforms like Vinted and Back Market are tapping into demand for sustainable alternatives, while smaller retailers offer ethical choices with a community focus. With Gibraltar’s economy closely tied to global retail trends, how we buy matters — for our wallets, our businesses, and the planet.
Rebranding the preloved segment
While every purchase you make online or on the high street will have an environmental impact, there are brands offering a more sustainable choice. A big part of this sustainable eCommerce revolution is the re-imaging of the second-hand market.
The fashion industry is leading the charge, with eCommerce brands like Vinted and Depop successfully rebranding second-hand clothing as pre-loved or vintage. Meanwhile, eBay, with a little help from stars from reality TV’s Love Island, has made second-hand clothing aspirational.
This is having a significant impact on consumers’ buying habits. According to a recent survey by the eCommerce technology company Linnworks, 68% of consumers have made a second-hand purchase in the last year, with 40% of those shoppers buying second-hand clothing. While the cost-of-living crisis is clearly a driving force behind this trend, there is also a growing movement to more sustainable shopping practices, particularly amongst Gen X consumers.
According to Keep Britain Tidy, 10,000 items of clothing are sent to landfill in the UK every five minutes of the day. When you consider the massive scale of the problem, anything that can be done to reduce this incredible waste is essential.
Distressed Inventory
While any efforts to extend the lifespan of clothing through the second-hand market should be applauded, the fashion industry has a more significant problem. In an industry recognised for short sales seasons and high numbers of returns, the industry manages millions of items of overstock and distressed inventory that it cannot or will not sell. Reports suggest that upwards of 40% of clothes made every year go unsold. Sadly, much of this waste material is destined for landfill.
While many traditional retail brands’ business models are not equipped to effectively manage these overstocks, a new breed of online marketplaces has emerged to help liquidate stock and prevent unsold inventory from going to landfills. eCommerce sites like Secret Sales manage overstocks from thousands of European retailers, including many luxury brands.
Alongside the obvious environmental impact sites like Secret Sales aim to redress, they also solve a significant economic problem referencing £140 million worth of stock going to landfills in markets like the UK every year.
Technology and e-waste
But it’s not just the fashion industry embracing a more conscious approach to ecommerce. Technology and consumer electronics is another sector making strides to improve its environmental impact.
Online marketplaces like Back Market and MusicMagpie are promoting second-hand and refurbished tech as an affordable, reliable and sustainable alternative to buying brand new.
They also encourage individuals and corporations to reconsider what they do with their old tech. You might see that old phone in your junk drawer (we’ve all got one) as an insignificant problem. But when you dig a little deeper into how that smartphone was made, it really makes you think.
Back Market offers a compelling reason to consider recycling old devices and buying refurbished tech by highlighting the environmental impact of manufacturing a new smartphone. This process includes the excavation of 246 kg of raw materials, 89,000 litres of fresh water, and 84 kg of CO2e (the equivalent of 600 miles of driving).
Gibraltar Opportunity
The data used for this article largely references UK trends and information, but this doesn’t mean that Gibraltar can bury its head in the sand and think these challenges don’t exist here. There are problems to solve when it comes to handling e-waste and unsold inventory, but there could be opportunities too. Could there be space for local versions of Backmarket, Vinted and Wallapop? It has certainly worked for the food delivery sector…
While global e-commerce giants like Amazon, Shein and Temu dominate online shopping, there’s an ethical alternative much closer to home – the small businesses. In a world where sustainability is becoming more than just a buzzword, supporting local enterprises offers a more environmentally conscious option. Our homegrown retailers also bring a personal touch and accountability to their practices, ensuring that every purchase supports a business committed to ethical standards, quality, and the local economy. In doing so, we not only make more responsible consumer choices but also contribute to strengthening our community.
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Editor’s Welcome
Welcome to the fifth edition of Thrive magazine. Too often the narrative around business focuses on success and, in my view, we forget to talk about failure. That’s why we lead this edition with EPIC FAILS by Katie Buller—because understanding what doesn’t work is just as important as what does.
When stakeholder conversations become difficult, most organisations focus on communication. Kerstin Andlaw argues the real issue runs deeper. It is not what we say, but how we stay in the relationship when pressure rises. In complex environments, the ability to work with tension, not avoid it, is what separates transactional engagement from true collaboration.
Running a small business is an exciting journey, but without proper bookkeeping, it can quickly become overwhelming. Imagine trying to make critical business decisions without knowing how much money is in your account or being caught off guard by a hefty tax bill because records weren’t kept up to date. Good bookkeeping isn’t just about staying compliant; it’s about gaining control over your business, planning for growth, and avoiding costly mistakes.
Raju Purswani examines Ted Baker’s fall, sharing sharp lessons for entrepreneurs: stay true to your brand, beware of overhauls that alienate customers, and balance growth with identity. A cautionary tale with insights every business can learn from.
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Gibraltar has long been home to many international businesses. Gaming giants, UK-based insurance companies and far-flung fintech firms are all drawn here thanks to our strategic location and business-friendly environment. Carl Clavering moved his insurance business to Gibraltar, and it’s safe to say, it’s transformed his life. When I caught up with Carl, it was clear that his decision to relocate wasn't just about tax advantages or access to the UK market —it was about finding a place that felt like home, both for his business and his family.
We’ve said it before and it’s only getting louder: AI is reshaping how businesses work. From chatbots and smart analytics to automated content and decision-making tools, AI is helping smaller firms punch well above their weight. But with that power comes responsibility. As AI use grows, so do the risks around data privacy, and under GDPR, getting it wrong can mean serious fines and lasting reputational damage.
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Whether you’re building a business from the ground up or hoping to grow an existing operation, having a strong business development strategy is the foundation of success. But real, sustainable growth doesn’t come from chasing the next big thing, it comes from getting the essentials right. So, what are the fundamentals you can’t afford to ignore? In my view, this starts with something I call the “Holy Trinity” of small business marketing...
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Gibraltar’s size means that shoppers don’t have too far to go to shop. Schools, supermarkets, entertainment, eateries and healthcare are all within easy reach. That hasn’t stopped Gibraltar's business community from wanting to meet its customers' needs online. I met three local businesses that have embraced eCommerce.
Imposter syndrome is a psychological behaviour where individuals, including many high achievers, struggle with persistent feelings of self-doubt, inadequacy, or the fear of being exposed as a fraud. Despite their achievements, those experiencing imposter syndrome believe they are undeserving of their success or worry that they've misled others into overestimating their abilities.
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When it comes to ideation in business, there’s no one-size-fits-all approach. Every business, team, and leader has their own way of generating and refining ideas. Whether it’s through structured brainstorming sessions, casual conversations, or solo reflection, the goal is to unlock creativity and find solutions. We’ve asked four GFSB members to share how they approach ideation in their fields. As you read, think about how you generate ideas and remember that sometimes, the best results come from trying something new.
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