Exploring Imposter Syndrome
Imposter syndrome is a psychological behaviour where individuals, including many high achievers, struggle with persistent feelings of self-doubt, inadequacy, or the fear of being exposed as a fraud. Despite their achievements, those experiencing imposter syndrome believe they are undeserving of their success or worry that they’ve misled others into overestimating their abilities.
As a content creator, author and trainer, I meet people suffering from imposter syndrome every day. They often disguise their symptoms by telling me they are unable or unwilling to perform tasks that will help them raise their profile and become more successful in whatever they do because of a lack of time or other resources. In reality, they are scared to raise their head above the parapet and shout, “I have an opinion,” because they fear what other people will think of them. This phenomenon is particularly true in small, tight-knit communities like Gibraltar, where everybody knows everybody else.
The good news is that while there may not be a cure for imposter syndrome, you can take steps to alleviate the problem.
Imposter Syndrome made me a writer
A little over 12 years ago, I was speaking at a marketing event about the opportunities available to business owners who were able to position themselves as thought leaders in their respective industries by creating and publishing relevant, timely, and engaging content.
At the end of my session, I was approached by a delegate who found my presentation illuminating but doubted it would work for her. She asked me why anyone would be interested in or believe anything she had to say. It turned out she had a lot to say and the credibility to back it up. With more than 20 years of experience in her industry, she knew not only her products inside out but also everything about her competitors, and she had walked more than a few miles in her customers’ shoes. She was more than qualified to call herself a thought leader, and fear was the only thing holding her back. She was suffering from a severe bout of imposter syndrome.
I took her experience and wrote a short article entitled “Believe in yourself, you’re a thought leader,” which was published on the blog of the marketing company I was working for at the time. The blog clearly resonated with a large audience and quickly went viral, generating tens of thousands of views and countless social media engagements. The success of that blog post provided me with a much-needed confidence boost.
I’d been harbouring an ambition to write a book for a long time. I just didn’t know what that book would be about. Realising I’d hit a deep vein of content with that short blog post, I set about expanding on the topic and turned it into a much more detailed manuscript, which I intended to self-publish. Fate had other ideas for that book. After randomly meeting a publisher at another event, I landed a book deal, and my first book, Becoming THE Expert: Enhancing Your Business Reputation through Thought Leadership Marketing, was published.
That little book took me around the world. I’ve been fortunate enough to speak on the topic of thought leadership marketing everywhere from San Diego to Istanbul and everywhere in between, including numerous presentations and workshops, including my regular Content Marketing Bootcamps here in Gibraltar.
Five books and hundreds of events later, you’d be forgiven for thinking I was a pretty confident public speaker. And yet, whether I’m speaking to a handful of delegates in a training room or a theatre full of attendees at a larger conference, I’m often gripped by pre-event anxiety and find myself catastrophising every potential negative outcome. The fact is, I also suffer from imposter syndrome. I think we all do.
Don’t fret about failure
It’s inevitable that sometimes things don’t quite go to plan. I’ve delivered hundreds of training events and presentations, and while some have been better than others, I can honestly say that only one event was a complete failure. I was ill and in hindsight I should have cancelled the event. My fear of letting people down, ultimately led to me letting people down. I apologised, refunded my delegates, and tried to move on.
Over the years, I’ve learned that people are very forgiving if you treat people right and own your mistakes. However, a symptom of imposter syndrome will guarantee that you only ever focus on those negative experiences and not your previous successes. In such cases, my best advice is to give yourself a shake and continue to put your best foot forward. Good luck – you’ve got this!
OTHER
In an increasingly digital work environment where we have more emails, WhatsApp messages & interruptions than ever before, many business leaders started looking at ways of alleviating the stress that comes with this increased workload. Relaxing the dress code and letting your team dress down and wear in more casual clothing is one way of doing this….Or is it?
Stepping into a leadership role can be exciting. It’s a chance to shape the future and lead a team to success. But with a leadership role comes a new level of responsibility. You’re suddenly the person others look to for direction and answers, and it’s your role to create a workplace where they can thrive - while also being accountable for their work. And that isn’t always an easy balancing act. Leadership is a learning curve - an eternal one at that. By focusing on a few key behaviours and techniques, you can set yourself on the right path to lead well, build a great high performing team and help your business grow.
When it comes to ideation in business, there’s no one-size-fits-all approach. Every business, team, and leader has their own way of generating and refining ideas. Whether it’s through structured brainstorming sessions, casual conversations, or solo reflection, the goal is to unlock creativity and find solutions. We’ve asked four GFSB members to share how they approach ideation in their fields. As you read, think about how you generate ideas and remember that sometimes, the best results come from trying something new.
Love is big business. According to official statistics, 1,745 weddings took place in Gibraltar in 2021 followed by another 1,761 weddings in 2022 and a further 1640 in 2023. That’s around 33 weddings each week or 6 every single day. With an estimated population of around 33,000, it’s safe to say that, no, we aren’t all marrying each other, but that Gibraltar is a very popular place for many people to come and say ‘I do’. In fact, in all three years, non-residents outnumbered residents by an average of 90% to 10%. The stats point to a healthy wedding sector, one that our Minister for Tourism, Christian Santos is keen to develop. In an interview with the Gibraltar Chronicle he recently said he wanted; “Gibraltar to be the Las Vegas of Europe” when it comes to weddings. Unlike Vegas, we don’t have Elvis. But we do have John. Music legend John Lennon famously married Yoko Ono here in 1969 and put the Rock on the map for ‘Fast Track’ weddings. If music’s not your thing, acting legend Sean Connery (AKA James Bond) also tied the knot here (twice)!
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Two decades is a long time for any business - with all the strife that businesses large and small have had to endure these past four years, it seems that anxiety among business owners has never been higher. I recently had the pleasure of chatting with Garren Thompson, co-owner and co-founder of Gibraltar hair & beauty salon Miss Shapes, based on Bishop Rapallo’s Ramp. As the business recently hit the 20-year milestone, we discussed the highs and lows of creating a successful salon in a saturated market, how he and his team created their new range of Miss Shapes branded Hair & Beauty products and how this will help build success for another 20 years.
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When stakeholder conversations become difficult, most organisations focus on communication. Kerstin Andlaw argues the real issue runs deeper. It is not what we say, but how we stay in the relationship when pressure rises. In complex environments, the ability to work with tension, not avoid it, is what separates transactional engagement from true collaboration.
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After teaching in schools for 18 years I decided to take the plunge and embark on a self-employed life. Driven by my passion for teaching children with special educational needs I set out to discover alternative ways to make education accessible to all. My vision was to have the individual in mind, with their own strengths and challenges, and with that came the birth of ‘edYOUcation Clare Francis’; bringing the YOU into learning.
Finding someone who listens, understands, and guides you can make all the difference. For women in Gibraltar, the Women’s Mentorship Programme offers just that – honest conversations and valuable support from people with lived experience who understand. Now in its sixth cycle, the programme pairs women with mentors to help them navigate work, life, and everything in between. Ok, full disclosure: as a recently appointed mentor, that last sentence somewhat triggers the old imposter syndrome and self-doubt, but I am honoured to be part of this scheme and look forward to doing my very best in the months ahead.
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