Lines
Lines

Untangling Brexit: A postcard from Northern Ireland

June marks nine years since the UK voted to leave the European Union. I remember the exact moment I read the headline ‘UK Votes to Leave the EU’ on my phone and the feeling of shock that started to set in. My first thought was, “Er, now what?” Little did I know I would still be asking that question nine years later… Nine years of uncertainty, negotiations, grace periods, frameworks, and meticulously crafted non-statements. But still no solution.

And I don’t mean to trivialise what we all know is a highly complex, highly sensitive negotiation, but it is hard to keep optimistic at times. One man who can certainly relate to this feeling is Roger Pollen. Roger is the Head of the Federation of Small Businesses (FSB) in Northern Ireland which represents around 6,000 members from diverse sectors. I met him the day after his Brexit-themed keynote speech at the GFSB’s 2024 Annual Dinner, during which he delivered a realistic, but optimistic address on how Northern Ireland’s small businesses made it through the post-Brexit landscape.

The Brexit Vote and Its Aftermath
The 2016 UK Referendum saw Northern Ireland voting 56% to remain in the EU, in contrast to Gibraltar’s overwhelming will to stay within the EU with 96% voting remain. Despite these differences, the collective decision was to leave the EU, leading to inevitable separation without a clear plan. The collapse of the Northern Ireland Executive in 2017 further complicated matters, placing the burden on businesses to navigate the uncertain landscape.
According to Roger, FSB Northern Ireland actively engaged with its members through focus groups and policy teams to understand their ambitions and concerns. The outcome was a vision of Northern Ireland as a unique entity capable of leveraging its position between the EU and the UK. This ambitious vision was captured in two policy papers, envisioning Northern Ireland as the ‘Singapore of the Western Hemisphere’, with access to both markets.

Shaping the Debate and Overcoming Challenges
With no Executive ministers, FSB Northern Ireland took the lead in shaping the debate. Roger highlighted their extensive engagement with political leaders, UK Cabinet Members, and the media to keep the issues at the forefront. This proactive approach was necessary to address the numerous challenges posed by the Northern Ireland Protocol (NIP), which Ministers promised would operate without checks on goods between Great Britain and Northern Ireland but quickly proved problematic.
According to Roger, “The border between the EU and Ireland actually exists in the ports in Northern Ireland, which I think is a source of friction and irritation as well, because effectively, it’s Northern Ireland having to impose rules and restrictions on itself that it doesn’t necessarily want. So, if you imagine a lorry load of product coming in from Scotland into Northern Ireland destined for supermarkets to be sold in Northern Ireland, that has to be compliant with the rules of the European Union’s single market or it has to have a very good and clear set of restrictions around it to ensure that it can’t go into that market.

The Sticking Plaster Approach
Roger explained that the initial relief among business owners soon gave way to frustration as the transition period ended in 2020, bringing a slew of bureaucratic hurdles. From second-hand car prices to food safety checks, businesses faced a barrage of issues requiring ‘sticking plaster’ solutions, often termed Grace Periods. These temporary measures, while sometimes effective, highlighted the underlying instability of the NIP.
Roger further elaborated, “That border also has a significance because of the history of the Troubles in Northern Ireland, so there was a general sense that it shouldn’t be reinforced, reinstated, as a hard border where you would check things like customs and identity and so on. “So as a result of that, there was a move to manage the border somewhere else and that ended up being in the Irish Sea between Great Britain and Northern Ireland. It’s there to affect the goods that come into Northern Ireland because they’re deemed to be at risk of going into the EU through Northern Ireland.”

Engaging with Political Entities: A Delicate Balance
FSB Northern Ireland maintained a politically neutral stance, engaging with all parties to advocate for their members’ needs. Roger emphasised that this balanced approach was essential in a region marked by Unionist versus Nationalist politics, ensuring that all business cohorts, especially those most adversely affected, were represented.
Roger’s advice to Gibraltar was clear: “The challenge is to try and envisage what a good future would look like, so you know what you’re working towards. Otherwise, there’s always the temptation to resist things being suggested and proposed rather than having a vision of what you’re actually trying to get to. So when we assessed our market, we identified what we call five cohorts of businesses affected by the protocol. The first cohort was the ones for whom the protocol worked well, like the farming sector. The second cohort was those largely unaffected, like services. The third cohort was largely unaware because they were so small and they got their supplies from somebody in Northern Ireland doing the process for them. The fourth cohort was people protected by grace periods, and the fifth cohort was the ones who were badly affected. When we mapped it out like that and put the focus on the fifth cohort, we realised we couldn’t afford for anybody to be left behind. That started to give us a sense of focusing on what we needed to do.”

Looking Ahead: Potential and Caution
Roger pointed out that the evolving nature of post-Brexit regulations means that Northern Ireland and Gibraltar must remain adaptable. Northern Ireland’s unique access to the EU and UK markets positions it for potential economic resurgence. However, the need for continued advocacy and innovative solutions, such as the proposed Regulatory Compliance Certification Service (RCCS), remains critical.

While Roger acknowledged that “Post-Brexit business is good. By certain metrics, it is very good. There’s quite a lot of confidence, things are going well,” he also noted the need for growth. “In Northern Ireland, there’s X number of people who will start a new business every year per 10,000 population. In England, that’s 2X and in America, it’s 5X. So five times more people per 10,000 in America will start a business this year than in Northern Ireland. Our economy is pretty much treading water. We would typically have a business birth rate of about 10% and a business death rate of about 10%.”

As we continue to face post-Brexit uncertainty, the experiences and survival strategies employed by the FSB in Northern Ireland offer valuable insights and, crucially, hope. Roger Pollen’s experiences highlight the importance of advocacy, strategic planning, and flexibility when facing a post-Brexit landscape. Gibraltar’s small businesses can perhaps draw from these lessons to start finding some sense in the uncertainty and thrive regardless.

Lines
Small Lines

SHARE THIS

Lines

OTHER

After teaching in schools for 18 years I decided to take the plunge and embark on a self-employed life. Driven by my passion for teaching children with special educational needs I set out to discover alternative ways to make education accessible to all. My vision was to have the individual in mind, with their own strengths and challenges, and with that came the birth of ‘edYOUcation Clare Francis’; bringing the YOU into learning.

“People want to know the stories behind the products they buy. It’s not just about what’s on the shelf, but the journey it took to get there.” – Stella, Spirit of The Rock As consumer habits shift towards mindfulness and sustainability, the concept of slow shopping has emerged, offering both challenges and opportunities for small businesses. Slow shopping encourages consumers to take their time, make more thoughtful purchases, and focus on quality over quantity.

Pets are like family, right? As a proud cat dad, I’d actually go further and say that they are family. Over the years, I have spent my well-earned money on (many) toys, beds, treats and vet bills for my two feline furballs Nacho and Drake. And I am not alone. According to a recent Fortune Business Insight report, the global pet care market was valued at a massive £171.78 billion in 2022 and is projected to grow from £180.06 billion in 2023 to £269.29 billion by 2030.

Technology is having a major effect on every aspect of our lives, and the retail environment is not immune to these changes. Not only has online shopping revolutionised the way we think about buying and consuming, but it has also dramatically changed how we shop in physical stores.

From the increasing influence of AI to the rise of social commerce and sustainability-driven consumer demand, the key to success lies in adapting strategically rather than chasing every new trend. This guide breaks down the most impactful trends for the year ahead—offering insights on how to integrate them into your business without losing sight of what already works. Smart adaptation, not blind reinvention, is the name of the game. Here's what to expect and how to make it work for you.

You have a brilliant idea. You can picture the logo, the customers, maybe even the first sale. But without a clear plan for how to get there, the idea risks staying exactly that - an idea. Starting a business without a plan is like setting off on a trip with no map. You might eventually arrive somewhere, but it is unlikely to be where you hoped. A business plan is not just paperwork. When written with care, it is a roadmap that guides every decision, a pitch that wins support, and a source of confidence on the days when challenges mount.

For many businesses, standing out from the crowd in an already crowded marketplace is a mammoth task. But for Fresquita one of the ways they tackled this issue was with highly creative packaging.

The Treaty between the EU and the UK over Gibraltar is finally giving us some clarity, and yet, it also reminds us just how much sits outside our control. The finer details will take months to surface. Political tides may shift. Promises will be tested by practicalities. Every day, we face issues beyond our reach: new legislation, competitor actions, market trends, customer behaviour, staff turnover, illness, family responsibilities, global events. All of it lives in what Stephen Covey calls the Circle of Concern - things we care about, but cannot directly change. The more we fixate on them, the more frustration can grow.

With its largely service-based economy, you'd be forgiven for thinking that Gibraltar didn't have to deal with the problem of toxic waste, perhaps more commonly seen in countries reliant on manufacturing, mining and even agriculture. However, every gaming company, insurance firm, fintech organisation, retailer, restaurant, and literally every other business on the Rock is potentially responsible for producing a particularly nasty waste byproduct - e-waste.

When stakeholder conversations become difficult, most organisations focus on communication. Kerstin Andlaw argues the real issue runs deeper. It is not what we say, but how we stay in the relationship when pressure rises. In complex environments, the ability to work with tension, not avoid it, is what separates transactional engagement from true collaboration.

Introducing the Thrive Catalog - A curated collection of goodies selected by our editorial team each quarter. Everything featured is available right here, right now at prices that are better than or compete with the internet.

In an age where small businesses must adapt to stay in business, outsourcing has long been a way to enhance efficiency and streamline operations. Derived from the simple philosophy of delegating certain non-core tasks to external experts, outsourcing allows businesses to concentrate on their primary objectives and strengths. For the uninitiated, it's about seeking external expertise for tasks outside your comfort zone, skills base or business's main expertise.

Finding time to sit down with a book can feel like a luxury sometimes. We seem to be pulled in all sorts of directions, yet many of us still want to learn and stay exposed to new ideas. Podcasts have filled part of that gap. They’re accessible, conversational and easy to consume while commuting or […]

Whether you’re an ebook tapper or traditional page turner, there are thousands of books that can make you better at business. Áine Panter, Head of the School of Business at the University of Gibraltar has curated a list of must-reads that will inspire, inform, and equip you for success.

Running a small business is an exciting journey, but without proper bookkeeping, it can quickly become overwhelming. Imagine trying to make critical business decisions without knowing how much money is in your account or being caught off guard by a hefty tax bill because records weren’t kept up to date. Good bookkeeping isn’t just about staying compliant; it’s about gaining control over your business, planning for growth, and avoiding costly mistakes.

Gibraltar’s size means that shoppers don’t have too far to go to shop. Schools, supermarkets, entertainment, eateries and healthcare are all within easy reach. That hasn’t stopped Gibraltar's business community from wanting to meet its customers' needs online. I met three local businesses that have embraced eCommerce.

Since 2007, Earth Hour has been known as the biggest hour for the planet as millions of people switch their “lights off” as a symbolic action for the environment

Love is big business. According to official statistics, 1,745 weddings took place in Gibraltar in 2021 followed by another 1,761 weddings in 2022 and a further 1640 in 2023. That’s around 33 weddings each week or 6 every single day. With an estimated population of around 33,000, it’s safe to say that, no, we aren’t all marrying each other, but that Gibraltar is a very popular place for many people to come and say ‘I do’. In fact, in all three years, non-residents outnumbered residents by an average of 90% to 10%. The stats point to a healthy wedding sector, one that our Minister for Tourism, Christian Santos is keen to develop. In an interview with the Gibraltar Chronicle he recently said he wanted; “Gibraltar to be the Las Vegas of Europe” when it comes to weddings. Unlike Vegas, we don’t have Elvis. But we do have John. Music legend John Lennon famously married Yoko Ono here in 1969 and put the Rock on the map for ‘Fast Track’ weddings. If music’s not your thing, acting legend Sean Connery (AKA James Bond) also tied the knot here (twice)!

When you’re a small business, staying one step ahead of the competition is essential. Yet, many small business owners grapple with the decision to invest in employee training and development. With limited resources and immediate financial pressures, it can unintentionally get pushed to the bottom of the priority list. However, investing in your team’s learning and development is a strategic move that can yield significant returns.

Whether you’re building a business from the ground up or hoping to grow an existing operation, having a strong business development strategy is the foundation of success. But real, sustainable growth doesn’t come from chasing the next big thing, it comes from getting the essentials right. So, what are the fundamentals you can’t afford to ignore? In my view, this starts with something I call the “Holy Trinity” of small business marketing...