Gibraltar’s new Food Delivery Service Regulations are now in force, creating a formal licensing and enforcement framework for food delivery operators. The Government is looking for greater accountability, clearer identification, and more oversight in what it sees as a growing sector. But for businesses already managing operational pressures, the practical impact will matter just as much as the principle.

What’s changed?

Anyone delivering food must now hold an official permit issued by the Transport Commission, which is acting as the Food Delivery Licensing Authority. There are two permit types:

• Green permits for delivery drivers using motor vehicles
• Red permits for delivery staff not using motor vehicles

Applications require personal details, proof of engagement with a food delivery business, and relevant identification. Green permit applicants must also provide a valid driving licence or CBT certificate. Permits remain valid until the following 1 April and can then be renewed. Each permit holder will receive a unique driver number.

New responsibilities for businesses

The regulations place direct obligations on operators. Food delivery businesses must now:

• Provide branded uniforms
• Provide branded delivery boxes where applicable
• Ensure delivery staff hold valid permits
• Maintain a register of every delivery worker, including permit confirmation and unique driver numbers

Delivery workers must display their permit and unique driver number prominently while working. Businesses can face enforcement if they fail to comply, although the regulations do include a defence where reasonable steps have been taken through training, supervision and monitoring.

Enforcement powers are significant

Police and authorised officers can:

• Stop delivery vehicles
• Request permits
• Enter business premises during opening hours
• Inspect delivery registers

Fixed penalty notices are set at £300, with more serious breaches carrying prosecution risk.

What’s the thinking behind this?

The Government’s position is that clearer regulation improves accountability and ensures businesses take responsibility for those operating on their behalf. That may be welcomed by operators who already run structured, compliant delivery services and want consistency across the market.

For smaller businesses, the question may be different. Does this create welcome clarity, or another administrative and cost burden at a time when margins are already under pressure?

We’d like to hear from members

If your business offers food delivery, directly or through third-party operators, how do you see these changes? A sensible move that professionalises the sector, or another layer of compliance that adds strain?

Read the Food Delivery Service Regulations 2026 in full.